FAQs
Frequently asked questions
Clear answers to common questions about home care. Cannot see yours? Just call us.
About our care
What types of care do you provide?
We provide personal care, companionship, live-in care, dementia care, complex care, palliative and end-of-life care, respite care, overnight care, support for people with learning disabilities and hospital discharge support. See all services.
Is Glorycrown regulated?
Yes. Glorycrown Healthcare is registered with the Care Quality Commission and is rated Good overall.
Do you provide care at night and at weekends?
Yes. Our care is available 24 hours a day, 365 days a year. Our office is open Monday to Friday, 8:00 to 18:00, and existing clients can reach us at any time in an emergency.
Getting started
How do I get started?
Call us on 01622 804 574 or request a call back. We will talk through the needs of the person you care about, with no pressure and no obligation.
How quickly can care start?
Call us and we will tell you honestly how soon we can help.
Do I have to commit to a long-term contract?
No. You do not need to sign up to a long-term contract. We ask for one month's notice if you wish to stop your care.
Areas and costs
What areas do you cover?
We support people in Maidstone and Mid Kent, in the Medway towns, and in Tonbridge and West Kent. See areas we cover.
How much does home care cost?
The cost depends on the care required. Contact us for a free assessment to discuss your needs, and we will explain the costs clearly before anything is agreed.
Can the care change as needs change?
Yes. We review each care plan regularly with the person and their family, and adjust it as needs and wishes change.